Articles / Reflections / Systems Thinking
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Practical reflections on information systems, AI, operations, strategy, and digital transformation.
Organisational Culture
Can Banking Culture Really Be Changed?
Every bank that has ended up in a mis-selling scandal had a published code of ethics at the time. That is not a coincidence, and it tells you something uncomfortable about what culture actually is.
14 September 2026
Media & Perception
Hidden Figures and the Meritocracy Question
Katherine Johnson could already do the work. NASA had already hired her. The barriers in her way had nothing to do with her ability, which is exactly what makes her story a hard question for any organisation that calls itself a meritocracy.
14 September 2026
Media & Perception
Director's Cut: The Martian
The Martian puts a woman in command of the mission and barely comments on it. But look at who notices things and who decides things, and a quieter pattern shows up underneath.
14 September 2026
Decision Making
When a Rational Decision Becomes Emotional
I set out to replace my car using spreadsheets, criteria and comparisons. Somewhere between reliability ratings and resale values, I realised I was no longer making the decision I thought I was making.
14 September 2026
Organisational Storytelling
The Chess Piece Behind The Digital Strategist
Every organisation has an object that tells its story. Mine is a single black chess queen — not because I play competitively, but because strategy has always meant thinking several moves ahead.
14 July 2026
Knowledge Management
Why Accurate Information Is an Organisation's Most Valuable Asset
Technology hasn't solved communication, it has just made bad information travel faster. A practical look at why knowledge management, not software, is what actually protects an organisation.
12 July 2026
Information Systems
My Future Career in Information Systems
My career started in project management and operations, but I keep arriving at the same realization: every organization I've worked with lives or dies by its information systems. Here's where that realization is taking me.
7 July 2026
Cybersecurity
Why Phishing Remains the Greatest Cybersecurity Threat to Organizations
Phishing remains one of the most dangerous cyber threats because it targets people, not just systems. This blog explains why phishing works and how managers can reduce organizational risk.
16 June 2026
Digital Transformation
When a $400 Million ERP Project Goes Wrong: What Nike's Supply Chain Disaster Teaches Us About Digital Transformation
Nike's ERP failure shows how enterprise systems can create serious business damage when data, processes, integration, governance, and change management are underestimated.
14 June 2026
Cybersecurity
When Public Data Becomes a Security Failure
The LinkedIn scraping case showed that security is not only about preventing hackers from breaking in, but also preventing large-scale abuse of information users trusted platforms with.
18 May 2026
Information Systems
E-Commerce Goes Mobile: Winning the Pocket Economy
How mobile technology transformed e-commerce from desktop convenience into a 24/7 customer-driven digital economy.
05 May 2026
Information Systems
Tech Companies vs Retailers in E-Commerce
A simplified mind map showing how tech companies and retailers work together across platforms, data, customers, and operations.
26 April 2026
Information Systems
Information Systems for Competitive Advantage in Retail
How Uniqlo combines physical retail systems and digital platforms to create efficiency and competitive advantage.
25 April 2026
Information Systems
Collaboration as a Competitive Advantage
A practical reflection on how Google Meet, Microsoft Teams, and Microsoft 365 support collaboration and create value in real organizational work.
24 April 2026